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At Deals Grill BBQs Store (“we”, “us”, or “our”), we value your trust as much as you value quality BBQ equipment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website grillbbqs.com or purchase our premium grilling products and accessories.
1. Information We Collect
To provide our global community of grill enthusiasts with seamless service, we collect:
- Personal Data: Name, email, shipping/billing addresses, phone number, and payment details when you purchase BBQ grills, spare parts, or accessories
- Transaction Data: Purchase history, product preferences (e.g., commercial BBQs vs. smokers), and payment method choices
- Technical Data: IP address, browser type, device information, and pages visited (particularly our BBQ parts categories)
- Communication Data: Queries about BBQ equipment sent via email or contact forms
2. How We Use Your Information
Like a well-tuned grill, we use your data precisely to:
- Process orders for BBQ burners, grills, and spare parts efficiently
- Provide customer support for your grilling equipment needs
- Improve our product range (from charcoal accessories to commercial BBQs)
- Send relevant offers on BBQ thermometers, covers, or cleaning products (with consent)
- Prevent fraud, especially for high-value commercial BBQ purchases
- Comply with international shipping regulations
3. Data Sharing & Disclosure
We treat your data like premium BBQ fuel – with care and only shared when necessary:
- Payment Processors: Secure partners like Visa/MasterCard for transaction processing
- Shipping Providers: Only what’s needed to deliver your BBQ equipment globally
- Legal Requirements: When required by law for international orders
- Business Transfers: In case of company sale affecting our BBQ product lines
We never sell your data to third-party marketers.
4. Data Storage & Security
We protect your data with the same dedication we apply to our BBQ heat plates:
- SSL encryption for all transactions (as referenced on our payment page)
- Secure servers located in the UK and EU
- Regular security audits of our systems
- Limited employee access to sensitive data
Payment details are processed directly by our PCI-DSS compliant partners – we never store full card information.
5. Your Rights
You control your data like a master griller controls the flame:
- Access: Request details of personal data we hold
- Correction: Update inaccurate shipping/billing details
- Deletion: Request removal under certain conditions
- Object: Opt-out of marketing communications
- Portability: Receive your data in a usable format
Contact our Nottingham team at [email protected] to exercise these rights.
6. Cookies & Tracking
Our website uses cookies to enhance your BBQ shopping experience:
- Essential Cookies: For cart functionality and checkout
- Analytics Cookies: To improve our BBQ product offerings
- Marketing Cookies: For relevant BBQ accessory promotions (optional)
Manage preferences via your browser settings or our cookie consent banner.
7. International Transfers
As we serve grill masters worldwide (excluding some Asian/remote regions), data may be transferred outside the UK/EU with appropriate safeguards.
8. Policy Updates
We may update this policy as we expand our BBQ product lines. Significant changes will be notified to registered customers.
9. Contact Us
For privacy questions regarding your BBQ equipment purchases:
Deals Grill BBQs Store43 Carlton St, Nottingham, GB NG3Q 5DA
Email: [email protected]
Phone: +44
Thank you for trusting Deals Grill BBQs Store with your outdoor cooking needs!